Statura Fashion Way – Refund & Replacement Policy
We strive to provide high-quality products and a seamless shopping experience. Please review our policy carefully:
1. Replacement Only
We do not offer refunds.
Only defective or damaged products are eligible for replacement.
2. Request Timeline
Replacement requests must be raised within 48 hours of delivery.
After this period, requests will not be entertained.
3. Conditions for Replacement
Provide clear images/videos of the defect/damage.
Original tags and packaging must be intact.
The product must be unused and in its original condition.
4. How to Raise a Request
Contact our customer support at [support email/phone] with:
Order number
Product details
Proof of defect/damage (images/video)
5. Exclusions
No replacements for:
Size/fit issues.
Change of mind.
Products damaged due to misuse.
Note: We reserve the right to deny replacement if the product does not meet the eligibility criteria.
